Pontifical Javeriana University

Context

Javeriana University, one of the most recognized educational institutions in Colombia, faced key challenges in issuing certificates for its programs of Continuing Education. Manual processes involved delays, operational wear and tear, and a less streamlined experience for students.

The solution with Xertify

With the implementation of Xertify, Javeriana University automated the issuance of digital certificates with high security and validation standards. The Continuing Education team was able to integrate the tool without friction, ensuring agility and traceability throughout the process.

Outstanding results

1. Significant time savings:
   The issuance of certificates, which used to take several days, is now done in a matter of hours or minutes. This reduced the operational burden and improved the perception of the service among students.
2. Increase in enrollment:
   Thanks to the efficient delivery of certificates, the university has seen a increase in enrollment in their Continuing Education programs. Students value the promptness and reliability of receiving their digital certificate at the end of the course.
3. Exceptional customer support:
   The support of the Xertify team throughout the process was especially highlighted. Personalized, fast and decisive attention was key to the successful adoption of the platform.

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“Thanks to Xertify, not only did we improve our internal processes, but we have also seen a positive impact on student satisfaction and enrollment. In addition, the team's support has been impeccable.”

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Maria Alejandra Farias Barbosa,
Directorate of Continuing Education,
Javeriana University Bogota